The challenges of countering fraud in Malta’s remote gaming industry

Purpose The purpose of this paper is to explore the challenges countering fraud in Malta’s remote gaming industry. Design/methodology/approach Six individuals from three major stakeholders industry were interviewed for study. Findings interviewees report that a multitude fraudulent activities are present This includes identity fraud, credit card bonus abuse and collusion chip dumping. Participants indicate crimes often go unreported unrecorded, resulting limited evidence base upon which develop holistic effective counter-fraud measures. Research limitations/implications research sample small, although study first examine perspectives key working one world’s largest industries. relevance regulated online gambling markets across globe. Practical implications suggests better intelligence sharing amongst operators regulators can serve enhance measures both locally internationally. Originality/value reputational commercial imperative means studies pertaining topic crime incorporate their rare.